One email is all it takes. We won’t ask you to justify it, and we won’t try to talk you out of it.
- Full refund within 15 days of purchase — no reason needed.
- Just email support@sigquill.com; a single line is enough.
- Money returns to your original payment method, typically in 3–5 business days.
- Your access link stops working once the refund is issued.
01The commitment
Sigquill is a one-time $49 purchase, and it’s backed by a 15-day, no-questions-asked refund. If you buy Sigquill and decide within 15 days that it isn’t the right fit — for any reason at all, or for no stated reason — we’ll refund the full amount. You don’t need to explain yourself, and there’s nothing to prove.
02How to request a refund
There’s no refund form to hunt for and no automated portal — on purpose. To request a refund, email support@sigquill.com from the address you used at checkout and tell us you’d like a refund. That’s the whole process.
We’ll reply to confirm, then issue the refund through PayPal against your original order. If you’d like to tell us what didn’t work, we’d genuinely value it — but it’s entirely optional and never a condition of the refund.
03What happens to your access
When a refund is issued, your purchase is reversed and the related access link is automatically revoked — it will stop working from the next time it’s used. This keeps things clean and honest on both sides: you have your money back, and the purchased export is no longer active.
04When you’ll see the money
We process refunds promptly — usually the same day we receive your request. After that, the time for the funds to land depends on PayPal and your bank or card issuer, and is typically 3–5 business days. The money returns to whatever method you originally paid with.
05Outside the 15 days
Our published guarantee covers the first 15 days. If you’re past that window and something genuinely went wrong, email us anyway — we’re reasonable people and we’d rather make things right than win a technicality. We’ll look at it case by case.
06Why a digital product still gets a real refund
Sigquill is delivered instantly, and many sellers use that to argue digital goods are non-refundable. We don’t see it that way. You should be able to try the thing you bought and back out if it doesn’t deliver — that confidence is part of what a considered, $49 product is supposed to feel like. A refund policy you have to fight is a policy that isn’t really there.
Questions about a refund or your order: support@sigquill.com.